Wednesday, May 23, 2018

System Center Service Manager delete the items and reset

After Installing new Service Manager server to delete test incidents, and reset IR number follow this instruction: 

Install the SMLets database on the SCSM server, 
open the Powershell  to removal of Incident events:
Import-Module SMLets
Get-SCSMObject -Class (Get-SCSMClass -Name System.WorkItem.Incident$) | Remove-SCSMObject -Force -Confirm

Login to the Service Manager database (SQL Server):
select * from AutoIncrementAvailableRange

Select MT.TypeName,MT.ManagedTypeId,MTP.ManagedTypePropertyName,MTP.ManagedTypePropertyID,AIAR.FirstAvailableValue
from ManagedType as MT, ManagedTypeProperty as MTP, AutoIncrementAvailableRange as AIAR
where MT.ManagedTypeId = AIAR.ManagedTypeId and MTP.ManagedTypePropertyId = AIAR.ManagedTypePropertyId

All project number, is according to the table in the last line of data coding, that is to say, if you want to make Incident ID digital restart from the beginning of 1, change:

update AutoIncrementAvailableRange
set FirstAvailableValue = 1 
where ManagedTypeId = 'F59821E2-0364-ED2C-19E3-752EFBB1ECE9' and ManagedTypePropertyId = '28B1C58F-AEFA-A449-7496-4805186BD94F'

*If youare using Datawarehouse  Server , to reset reports, most easy way is to unregister dataworhouse server and install new  server.



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